Dear Sky Coon:
This letter is in follow-up to our previous correspondence. Thank you for
your patience while we reviewed your concerns.
We sincerely apologize for the billing error. A credit of $158.94 is being
issued to the account billed. The adjustment is being made at this time,
but may not appear on the next monthly statement due to billing cut-off
dates.
Thank you for bringing this matter to our attention. We appreciate your
business and look forward to the opportunity of being able to serve you
again.
Sincerely,
Janet N.
Customer Correspondence Administrator
OKC Customer Services
The Hertz Corporation
P.O. Box 26120
14501 Hertz Quail Springs Parkway
Oklahoma City, OK 73134
U.S.A.
Telephone: 888-777-6095, Ext. 4812
FAX: 405-290-2899
For all correspondence sent USPS, please use the address below.
The Hertz Corporation
Attn: Customer Relations Department
P.O. Box 26120
Oklahoma City, OK 73126
U.S.A.
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